Privacy Policy
Last updated: August 16, 2026
1. Information We Collect
Find Asset ("we", "us", or "our") collects information you provide directly when creating an account, using our services, or communicating with us. This includes:
- Account information: name, email, phone number, organization name
- Asset data: asset details, locations, assignments, maintenance records
- Payment information: processed securely through Paystack
- Usage data: how you interact with our platform
- Device information: IP address, browser type, operating system
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our asset management services
- Process transactions and send related information
- Send technical notices, updates, security alerts, and support messages
- Respond to your comments, questions, and requests
- Monitor and analyze trends, usage, and activities
- Detect, investigate, and prevent fraudulent transactions and abuse
3. Data Security
We implement industry-standard security measures including encryption (SSL/TLS), secure data storage, access controls, and regular security audits to protect your data. However, no method of transmission over the Internet is 100% secure.
4. Data Sharing
We do not sell, trade, or rent your personal information to third parties. We may share data with:
- Payment processors (Paystack) for billing purposes
- Email service providers (Brevo) for communication
- SMS providers (Arkesel) for notifications
- Law enforcement when required by law
5. Data Retention
We retain your personal data for as long as your account is active or as needed to provide services. You may request deletion of your data at any time.
6. Your Rights (GDPR)
You have the right to:
- Access your personal data
- Correct inaccurate data
- Delete your data (right to be forgotten)
- Restrict or object to processing
- Data portability
- Withdraw consent at any time
7. Cookies
We use cookies and similar tracking technologies to improve your experience, analyze usage patterns, and deliver personalized content. You can control cookie preferences through your browser settings.
8. Contact Us
For privacy-related inquiries, contact us at sales@findassetpro.com or call +233 542 336 719.
